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May 22, 2021 • Insights
The Lasting Impact of the Pandemic on Commercial Lending Operations

The COVID-19 pandemic turned the financial industry upside down in 2020, creating many unprecedented issues for financial institutions, including disrupting the traditional workplace, impacting staffing and operations, and pushing institutions to work through an influx of PPP loan requests. With the U.S.’s vaccine rollout in full force, the global health crisis will likely begin to subside. However, the industry will still need to manage pandemic-related financial assistance for many commercial and small business customers for some time into the future.

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